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Managing Supplier Performance

Posted on: 15 May 2012  •  Resource: News  •  Tagged as: , , ,

Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been published in the May edition.

The article covers the 5 key areas that you need to consider in order to manage your IT suppliers effectively:

  • Making the right start – defining expectations for the relationship
  • Beyond technical measures – alignment to business outcomes
  • Due diligence – what to ask the supplier at selection stage
  • Acceptance criteria – performance and payment milestones
  • Ongoing performance – what governs successful relationships

To read the article please click here: Itica Housing Technology May2012

At Itica we have developed a comprehensive Governance model that enables our clients to receive the service they are paying for from their suppliers.  If you would like to know more, let us know.

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