-
RBS Computer Problems – What can we learn?
What can we learn from the debacle caused by the computer problems at RBS last week? Once we understand what actually happened it will be possible to draw detailed conclusions, but at the moment RBS [...]
Posted on: 29 Jun 2012 • Resource: Blog • Tagged as: Business Continuity, Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
Read more -
Managing Supplier Performance
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been published in the May edition. The article covers the 5 key areas that you need to consider in order to [...]
Posted on: 15 May 2012 • Resource: News • Tagged as: Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
Read more -
FLACK & Itica
FLACK is a vibrant new magazine for Cambridge written and produced by members of the city’s homeless community and Itica is pleased to be part of the team supporting FLACK. The magazine contains 12 pages of [...]
Posted on: 04 May 2012 • Resource: News • Tagged as: Consult, Manage, People • Author: Mike Hill
Read more -
IPT Selection Process
Itica was engaged to lead the selection of an IP-based voice solution for our client’s London Head Office. All four stages of the Itica process were used to meet the client’s requirements. The results were a fully [...]
Resource: Case Studies • Tagged as: Consult, IT Contracts, Outsourcing, Voice • Company: Legal Arbitration Service • Reference: C115 • Author: Mark Regel
Download -
OJEU WAN Selection Process
Itica led the OJEU sourcing process for Network Housing Group’s new Wide Area Network, running a competitive dialogue process. The process delivered consistent, predictable service performance, unit cost savings of 93% and provided an enabler [...]
Resource: Case Studies • Tagged as: Consult, IT Contracts, Outsourcing • Reference: C116 • Author: Neville Brown
Download -
Housing Technology Article
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been accepted and will appear on 20 May 2012. We will publish the article in full once it has appeared in the [...]
Posted on: 25 Apr 2012 • Resource: News • Tagged as: Governance, IT Contracts, Outsourcing • Author: Mike Hill
Read more -
It’s “Official” – IT is fun and Cloud is even better!
Microsoft have just published a survey that includes the bold statistic that the majority (79%) of Small and Medium Businesses (SMB < 250 heads) believe that technology can make work more enjoyable and it’s even better if [...]
Posted on: 11 Apr 2012 • Resource: Blog • Tagged as: Cloud, Consult • Author: Mike Hill
Read more