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Professional Services Case Studies

  • Case Studies

    IPT Selection Process

    Itica was engaged to lead the selection of an IP-based voice solution for our client’s London Head Office.  All four stages of the Itica process were used to meet the client’s requirements.  The results were a fully […]

    Resource: Case Studies  •  Tagged as: , , ,  •  Company: Legal Arbitration Service  •  Reference: C115  •  Author:

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  • Case Studies

    IT Governance

    Itica’s Governance Framework was used to create an effective Governance model for a complex outsource agreement. The model included measures in business terms that were used by the Board of our client to monitor the […]

    Resource: Case Studies  •  Tagged as: ,  •  Company: Watts  •  Reference: C111  •  Author:

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  • Case Studies

    Executive Coaching

    Itica created a tailored executive coaching programme for the new Managing Director of a fast growing recruitment business. The programme enabled the MD to bring the management team together and to continue the growth of the […]

    Resource: Case Studies  •  Tagged as:  •  Company: Fast growing Recruitment business  •  Reference: C109  •  Author:

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  • Case Studies

    IPT Selection Process

    Itica led the technology and market assessment for the Voice requirements for an existing client. The Discover and Define stages of the Itica process were used to ensure the client selected a Voice technology which […]

    Resource: Case Studies  •  Tagged as: , ,  •  Company: Security business  •  Reference: C108  •  Author:

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  • Case Studies

    Global Network Renewal

    Itica led the network service renewal process for a Global Professional Services Organisation. Itica took the client and supplier through a structured process that reduced costs for both organisations and delivered improved services to the […]

    Resource: Case Studies  •  Tagged as: , ,  •  Company: Global Professional Services organisation  •  Reference: C107  •  Author:

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  • Case Studies

    Global Network Provision

    Itica led the Strategic Sourcing initiative for the key Infrastructure Services of a fast growing Services business. Itica delivered the services together with the ITIL processes to manage each service.

    Resource: Case Studies  •  Tagged as: , ,  •  Company: Professional Services business  •  Reference: C106  •  Author:

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  • Case Studies

    Business Continuity Management Policy

    Itica developed the Business Continuity Management Policy for a market leading publisher, covering their “traditional” print operations and their growing on-line services.

    Resource: Case Studies  •  Tagged as: , ,  •  Company: Market Leading Publisher  •  Reference: C112  •  Author:

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