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RBS Computer Problems – What can we learn?
What can we learn from the debacle caused by the computer problems at RBS last week? Once we understand what actually happened it will be possible to draw detailed conclusions, but at the moment RBS [...]
Posted on: 29 Jun 2012 • Resource: Blog • Tagged as: Business Continuity, Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Managing Supplier Performance
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been published in the May edition. The article covers the 5 key areas that you need to consider in order to [...]
Posted on: 15 May 2012 • Resource: News • Tagged as: Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Housing Technology Article
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been accepted and will appear on 20 May 2012. We will publish the article in full once it has appeared in the [...]
Posted on: 25 Apr 2012 • Resource: News • Tagged as: Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Time running out to get your Cookies right!
New rules were introduced for the use of Cookies on Web sites in May 2011 and a 12 month grace period was allowed to let people get their web sites ready. This grace period runs [...]
Posted on: 02 Apr 2012 • Resource: Blog • Tagged as: Consult, Governance, Planning • Author: Mike Hill
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Millennium Bug hits the Cloud?
The problems Microsoft suffered with their Azure Cloud service on 29 February 2012 had a real “Millennium Bug” feel to them, it took me right back to the “happy” days leading up to year 2000. Microsoft [...]
Posted on: 22 Mar 2012 • Resource: Blog • Tagged as: Cloud, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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TUPE clarity on changing Service Providers?
There has been a recent decision in an Employment Appeal Tribunal that provides some clarity on what happens to staff when you change outsourced service providers and where the staff have worked on more than [...]
Posted on: 12 Mar 2012 • Resource: Blog • Tagged as: Governance, Outsourcing, People, Transition • Author: Mike Hill
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Housing Technology – IT Supplier Performance
I’m writing an article for the May edition of Housing Technology on managing IT supplier performance in the Housing Sector. I believe that there are 5 key areas that you need to cover in order to manage [...]
Posted on: 02 Mar 2012 • Resource: Blog • Tagged as: Cloud, Governance, IT Contracts, Outsourcing • Author: Neville Brown
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