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RBS Computer Problems – What can we learn?
What can we learn from the debacle caused by the computer problems at RBS last week? Once we understand what actually happened it will be possible to draw detailed conclusions, but at the moment RBS [...]
Posted on: 29 Jun 2012 • Resource: Blog • Tagged as: Business Continuity, Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Managing Supplier Performance
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been published in the May edition. The article covers the 5 key areas that you need to consider in order to [...]
Posted on: 15 May 2012 • Resource: News • Tagged as: Consult, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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IPT Selection Process
Itica was engaged to lead the selection of an IP-based voice solution for our client’s London Head Office. All four stages of the Itica process were used to meet the client’s requirements. The results were a fully [...]
Resource: • Tagged as: Consult, IT Contracts, Outsourcing, Voice • Company: Legal Arbitration Service • Reference: C115 • Author: Mark Regel
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OJEU WAN Selection Process
Itica led the OJEU sourcing process for Network Housing Group’s new Wide Area Network, running a competitive dialogue process. The process delivered consistent, predictable service performance, unit cost savings of 93% and provided an enabler [...]
Resource: • Tagged as: Consult, IT Contracts, Outsourcing • Reference: C116 • Author: Neville Brown
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Housing Technology Article
Neville’s article for Housing Technology on managing IT supplier performance in the Housing Sector has been accepted and will appear on 20 May 2012. We will publish the article in full once it has appeared in the [...]
Posted on: 25 Apr 2012 • Resource: News • Tagged as: Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Millennium Bug hits the Cloud?
The problems Microsoft suffered with their Azure Cloud service on 29 February 2012 had a real “Millennium Bug” feel to them, it took me right back to the “happy” days leading up to year 2000. Microsoft [...]
Posted on: 22 Mar 2012 • Resource: Blog • Tagged as: Cloud, Governance, IT Contracts, Outsourcing • Author: Mike Hill
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Housing Technology – IT Supplier Performance
I’m writing an article for the May edition of Housing Technology on managing IT supplier performance in the Housing Sector. I believe that there are 5 key areas that you need to cover in order to manage [...]
Posted on: 02 Mar 2012 • Resource: Blog • Tagged as: Cloud, Governance, IT Contracts, Outsourcing • Author: Neville Brown
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